Broomhill Rooftop Car Park parking fine: rules, free time and how to appeal

Broomhill Rooftop Car Park is a shopping centre car park serving Broomhill Shopping Centre in Sheffield, on Broomhill Shopping Centre, Fulwood Road (S10 3BB). Parking here is managed by Excel Parking Services, a private operator and member of the International Parking Community (IPC), so a ticket from this car park is a private Parking Charge Notice, not a council fine.

Excel Parking Services enforces the rules at Broomhill Rooftop Car Park using number-plate recognition (ANPR) cameras that log the time you drive in and out. If you got a charge here it will usually have arrived by post, addressed to the registered keeper, and the times on it are camera times, not the time you parked.

The rules at Broomhill Rooftop Car Park

There is no free period at Broomhill Rooftop Car Park: you pay from the moment you arrive.

The tariff we recorded is: Pay to park from arrival; payment for your registration must be made within 10 minutes of entering. You can pay by the Connect cashless website/app. Because the cameras match payments to your registration, the registration you enter has to match your vehicle exactly.

This is the pay car park on the roof of Broomhill Shopping Centre, off Fulwood Road near the university and the Hallamshire Hospital. The sign gives only 10 minutes from entry to pay for your number plate. Payment is by phone or web through Connect, so poor signal or a slow sign-up can easily use up that time. Cameras then compare your entry and exit times with the paid session. One 2024 driver was charged for paying 20 minutes late, and was also a few minutes over the time paid for. Excel belongs to the IPC, so appeals go to the IAS. Keep the receipt and screenshots that show when you started trying to pay. In 2025 the centre and its car park were put up for sale, so the operator could change.

How to appeal a charge at Broomhill Rooftop Car Park

1. Don't ignore it. Note the date on the notice: you normally have 28 days to appeal to Excel Parking Services, and 14 days to pay at the reduced rate if you decide to pay.
2. Gather evidence: photos of the signs and where you parked at Broomhill Rooftop Car Park, receipts, payment records, and anything that explains why you stayed longer.
3. Appeal to Excel Parking Services in writing. Keep to the facts and keep a copy. If you were not driving, you don't have to say who was.
4. If Excel Parking Services rejects your appeal, it must give you a code to appeal to IAS, the independent appeals service for IPC members. A standard IAS appeal is free if made within 21 days of the rejection.

If you visited several shops at Broomhill Rooftop Car Park

The time limit at Broomhill Rooftop Car Park applies to your whole visit, not each shop. Receipts from more than one store help show you were a genuine customer and roughly when you arrived and left.

Retailers at Broomhill Rooftop Car Park can usually ask the site's management to cancel a charge for a customer. It's worth asking the store where you spent the most.

Common reasons charges here get cancelled

• You paid, but something went wrongPaying with a typo in your registration, or when the Connect cashless website/app failed, is covered by the codes. Send your payment record; a minor keying error should lead to cancellation.
• Reported at this car parkDrivers struggling with the phone payment site go past the 10-minute window
• Reported at this car parkPaying for a set time but leaving a few minutes after it runs out
• Signs you couldn't reasonably seeThe terms are a contract formed by the signs at Broomhill Rooftop Car Park. If the entrance sign was missing, hidden or unreadable, photograph it from the driver's position; the codes set rules for size, placement and wording.

Get an appeal letter for Broomhill Rooftop Car Park

Written for you from your check, addressed to Excel Parking Services with this car park's details already filled in.

• First appeal, plus the IAS appeal if it's rejected
• Late-appeal and £20-reduction letters included
• Edit it, then download as Word or PDF, or copy into the appeal form
• Full refund within 14 days, no questions

Start my letter, £5.99 Appeal for free instead

A document-preparation service, not legal advice. Your details stay on your device.

Questions about parking at Broomhill Rooftop Car Park

How long can you park at Broomhill Rooftop Car Park?

We didn't find a published maximum stay. The terms we recorded: Pay to park from arrival; payment for your registration must be made within 10 minutes of entering.

Who runs Broomhill Rooftop Car Park car park?

Excel Parking Services manages the parking for Broomhill Shopping Centre. It's a member of the IPC, so appeals go to Excel Parking Services first and then to IAS.

Is Broomhill Rooftop Car Park car park free?

No. The tariff is: Pay to park from arrival; payment for your registration must be made within 10 minutes of entering.

Can I appeal a Excel Parking Services charge at Broomhill Rooftop Car Park?

Yes. Appeal to Excel Parking Services within 28 days, with evidence. If it's rejected you can go to IAS for free. Paying doesn't stop you appealing first, but the reduced rate usually only applies in the first 14 days.

Does Broomhill Rooftop Car Park have parking cameras?

Yes, Excel Parking Services uses ANPR cameras here. They record your registration and the time you enter and leave, and charges are posted to the registered keeper.

Last checked on 31 October 2026, from recent driver reports, cross-checked (ftla.uk thread Oct 2024 quoting the Excel notice (Broomhill Rooftop Pay Car Park, S10 3BB) and the 10-minute payment term on the sign; The Star headline on the sale of Broomhill Shopping Centre with its Excel car park). Signs and rules change, so the signs on the day are what count. Spotted something different? Report a change.