Castle Hill Car Park, Conisbrough parking fine: rules, free time and how to appeal

Castle Hill Car Park, Conisbrough is a town-centre car park serving Private car park near Conisbrough Castle (not English Heritage) in Conisbrough, on Bottom of Castle Hill, near Conisbrough Castle (DN12 3BU). Parking here is managed by Excel Parking Services, a private operator and member of the International Parking Community (IPC), so a ticket from this car park is a private Parking Charge Notice, not a council fine.

Excel Parking Services enforces the rules at Castle Hill Car Park, Conisbrough using number-plate recognition (ANPR) cameras that log the time you drive in and out. If you got a charge here it will usually have arrived by post, addressed to the registered keeper, and the times on it are camera times, not the time you parked.

The rules at Castle Hill Car Park, Conisbrough

There is no free period at Castle Hill Car Park, Conisbrough: you pay from the moment you arrive.

The tariff we recorded is: Pay to park from arrival by app (location 5347); payment must be made within 5 minutes. You can pay by the Excel payment app (location 5347). Because the cameras match payments to your registration, the registration you enter has to match your vehicle exactly.

This private car park at the bottom of Castle Hill is not run by English Heritage, although many castle visitors assume it is. English Heritage advises parking on Calvert Way opposite, or on the street in the village. Payment is by app only, and the sign requires you to pay within five minutes of arriving. Forum posters report poor phone signal and an app that sometimes fails to find the car park. They also say the entrance sign still refers to pay machines that have been removed. In 2024 drivers were charged for paying three minutes after they left. Excel belongs to the IPC, so appeals go to the IAS. Forum regulars think defending in court gives a better chance than the IAS.

How to appeal a charge at Castle Hill Car Park, Conisbrough

1. Don't ignore it. Note the date on the notice: you normally have 28 days to appeal to Excel Parking Services, and 14 days to pay at the reduced rate if you decide to pay.
2. Gather evidence: photos of the signs and where you parked at Castle Hill Car Park, Conisbrough, receipts, payment records, and anything that explains why you stayed longer.
3. Appeal to Excel Parking Services in writing. Keep to the facts and keep a copy. If you were not driving, you don't have to say who was.
4. If Excel Parking Services rejects your appeal, it must give you a code to appeal to IAS, the independent appeals service for IPC members. A standard IAS appeal is free if made within 21 days of the rejection.

If you were in Castle Hill Car Park, Conisbrough for the town centre

Town-centre private car parks often sit next to council car parks with different rules. Make sure your notice is from Excel Parking Services and not the council: the appeal route is completely different.

If you paid on an app, check the location code you used matched this car park and not a nearby one; a wrong location code is treated similarly to a wrong registration.

Common reasons charges here get cancelled

• You paid, but something went wrongPaying with a typo in your registration, or when the Excel payment app (location 5347) failed, is covered by the codes. Send your payment record; a minor keying error should lead to cancellation.
• Reported at this car parkCastle visitors assume it is the free castle car park
• Reported at this car parkThe app is slow to download or set up on a weak signal, so payment misses the 5-minute window
• Reported at this car parkThe entrance sign mentions pay machines that are no longer there
• Signs you couldn't reasonably seeThe terms are a contract formed by the signs at Castle Hill Car Park, Conisbrough. If the entrance sign was missing, hidden or unreadable, photograph it from the driver's position; the codes set rules for size, placement and wording.

Get an appeal letter for Castle Hill Car Park, Conisbrough

Written for you from your check, addressed to Excel Parking Services with this car park's details already filled in.

• First appeal, plus the IAS appeal if it's rejected
• Late-appeal and £20-reduction letters included
• Edit it, then download as Word or PDF, or copy into the appeal form
• Full refund within 14 days, no questions

Start my letter, £5.99 Appeal for free instead

A document-preparation service, not legal advice. Your details stay on your device.

Questions about parking at Castle Hill Car Park, Conisbrough

How long can you park at Castle Hill Car Park, Conisbrough?

We didn't find a published maximum stay. The terms we recorded: Pay to park from arrival by app (location 5347); payment must be made within 5 minutes.

Who runs Castle Hill Car Park, Conisbrough car park?

Excel Parking Services manages the parking for Private car park near Conisbrough Castle (not English Heritage). It's a member of the IPC, so appeals go to Excel Parking Services first and then to IAS.

Is Castle Hill Car Park, Conisbrough car park free?

No. The tariff is: Pay to park from arrival by app (location 5347); payment must be made within 5 minutes.

Can I appeal a Excel Parking Services charge at Castle Hill Car Park, Conisbrough?

Yes. Appeal to Excel Parking Services within 28 days, with evidence. If it's rejected you can go to IAS for free. Paying doesn't stop you appealing first, but the reduced rate usually only applies in the first 14 days.

Does Castle Hill Car Park, Conisbrough have parking cameras?

Yes, Excel Parking Services uses ANPR cameras here. They record your registration and the time you enter and leave, and charges are posted to the registered keeper.

Last checked on 31 October 2026, from recent driver reports, cross-checked (Two MSE threads Sep 2024 (Excel at Castle Hill car park, Conisbrough; app-only, 5-minute payment rule, location 5347); English Heritage directions page for postcode and alternative parking). Signs and rules change, so the signs on the day are what count. Spotted something different? Report a change.